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Customer Service 

 FREQUENTLY ASKED QUESTIONS  COLOUR CHARTS  RESOURCES  PRESS

katymoon.co.uk knows that you, our customers are the most important part of our business. If you enjoy our site, your shopping experience and the products you purchase from us, then you are more likely to keep coming back to us and also recommend us to others. 

We hope that your experience with us is a good one, however, if for any reason you are not satisfied, we would like you to contact us immediately so that we can sort out any issues for you in a timely manner.

You can also use any of these contact methods to make an appointment, for further information, design help, comments or feedback on our services and products.

If you wish to try any of our products before you buy, appointments are available Monday to Saturday from 9am - 6:30pm. If you are struggling to make these times, we do try to accomodate, so please ask if you do require a later appointment.

There are several ways you can contact us;

Phone:
01415540027 (Monday to Saturday between 9am and 5pm )
At busy times we may not be able to take your call.
Please leave a message for us including your name and contact details and we will get back to you as soon as possible.

Post:
Kathryn Maule
20 Belvidere Gate
Glasgow
Scotland
G31 4PB

Email:         design@katymoon.co.uk

To avoid our reply ending up in your spam folder, please add us to your address book.

If you have any general questions, please read our frequently asked questions page. If you cannot find an answer to your question here, please contact us by any of the methods above and we will reply to you in a timely manner. If you are sending a message by post, or happen to talk to our answering machine please do not forget to give us your contact details.

 







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